1. Introduction
OnlyKeywordLab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our keyword research tool and website located at onlykeywordlab.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.
2. Information We Collect
2.1 Personal Information
We collect the following personal information:
- Email Address: Required for account creation and service access
- Payment Information: Processed securely through third-party payment providers (we do not store credit card details)
- Contact Information: When you contact our support team
2.2 Usage Information
We automatically collect certain information about your use of our Service:
- Search Queries: Keywords you research using our tool (anonymized and aggregated)
- Usage Analytics: How you interact with our Service, including features used and time spent
- Technical Information: IP address, browser type, device information, and operating system
- Log Data: Server logs including access times, pages viewed, and referring websites
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze usage patterns and improve our Service
- Provide personalized user experience
- Measure the effectiveness of our marketing campaigns
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our keyword research tool
- Account Management: To create and manage your user account
- Customer Support: To respond to your inquiries and provide technical support
- Service Communications: To send important updates about our Service
- Analytics: To understand how our Service is used and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
- Security: To detect, prevent, and address technical issues and security concerns
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our Service:
- Payment Processors: To process subscription payments securely
- Cloud Hosting: AWS and other infrastructure providers for service delivery
- Analytics Providers: To analyze usage patterns and improve our Service
- Email Service: To send service-related communications
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Government requests for national security purposes
- Investigations of potential violations of our terms of service
- Protection of rights, property, or safety of OnlyKeywordLab, users, or the public
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption: All data transmission is encrypted using SSL/TLS protocols
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Monitoring: Continuous monitoring for security vulnerabilities
- Secure Infrastructure: AWS cloud infrastructure with enterprise-grade security
- Data Backups: Regular, secure backups to prevent data loss
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our Service to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
Specific retention periods:
- Account Information: Retained while your account is active and for 30 days after deletion
- Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics
- Support Communications: Retained for 2 years for quality assurance
- Financial Records: Retained for 7 years as required by law
7. Your Rights and Choices
You have the following rights regarding your personal information:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
7.2 Correction and Updates
- Update your account information through your user dashboard
- Request correction of inaccurate personal information
7.3 Deletion
- Delete your account and associated personal information
- Request deletion of specific information (subject to legal retention requirements)
7.4 Opt-Out Options
- Unsubscribe from marketing communications
- Disable cookies through your browser settings
- Request limitation of processing for specific purposes
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Data processing agreements with service providers
- Compliance with applicable data protection laws
- Implementation of appropriate technical and organizational measures
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- Significant changes will be communicated via email or prominent notice on our Service
- Continued use of our Service after changes constitutes acceptance of the updated policy